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All paid Content Factory operations (ElevenLabs voice, HeyGen avatar, AI script, images and animation) are charged from your AI balance — the same one used by the recipe AI assistant. You can top it up on the AI balance page. If there are not enough funds, the video will not start — you will see a clear message. The cost of each video (voice, avatar, AI) is shown on its page; summaries by project and period are in “My finances” and “Statistics”. Pexels stock is free. For orientation: voicing a 6-minute clip costs roughly 5–8 kr. Launch limit (may be enabled by the administrator): no more than N videos per sliding window of M minutes per user — protection against endless or mistaken launches. When the limit is reached you will see in how many minutes the next one can be started. Autopilot is not restricted by this limit (it has its own protection — a pause after 3 failures). The queue is shared: rendering runs one video at a time, the rest wait their turn. The AI balance is MONEY (the real cost of the chosen mode: stock is cheap, avatar/studio cost more) — it is not the same as your tier\u2019s monthly minutes quota for finished video (see the \u201cTariffs and limits\u201d article and the \u201cMy limits\u201d section on the left) \u2014 these are two independent counters: even with a full AI balance a video will not be built if the monthly minutes quota is exhausted, and vice versa.

The video does not start. Check: is there enough money on the AI balance; is the launch limit enabled (the message shows the wait time); does the script exceed the word limit; is a voice selected. The video is “in the queue” for a long time. Rendering runs one video at a time; a 6-minute clip takes about 10–15 minutes together with voiceover and footage selection. Status “Error”. The reason is shown on the video page. Common ones: footage could not be found (rephrase the topic), out of money, a temporary network failure (press “Try again” — already paid voiceover is not paid for again). Footage is off-topic. Stock videos are matched by keywords; refine the topic or use “Full AI render”. You do not want subtitles. Untick “Subtitles on video”. Music is too loud — lower the volume in the project (default 0.12). The ad landed in the wrong place. For own-sound ads choose “By marker” and put the marker where you want it in the script, or choose a fixed position. Interface language. The site language is switched in the header; all Content Factory sections are translated into Russian, English and Norwegian.

The Content Factory has two independent gates: the money AI balance (see the \u201cAI balance, costs and the launch limit\u201d article) and your tier\u2019s monthly quota of MINUTES of finished video \u2014 both must allow it before a video is built. Free — included in Belka Food site Pro (after your application is approved, see “How to get access”): 30 minutes of finished video per month, every clip carries a \u201cMade with belkafood.no\u201d watermark in the corner. Only the cheap modes are available (stock footage and the trigger card), no talking avatar / studio / full AI render. Paid tiers \u2014 Starter, Pro, Business: each has its own monthly minutes quota, its own money budget, its own project limit, its own limit of connected accounts (YouTube+TikTok+Telegram combined) and its own daily publication limit \u2014 no watermark. Pro and Business additionally unlock the talking avatar, studio mode, full AI render, the \u201cMy films\u201d section and the button to launch a ready project straight from \u201cYouTube niches\u201d. Business renders get top priority in the shared queue, Pro gets medium priority, Starter and free access render as usual (these clips simply wait their turn if the server is busy with higher-priority ones). The exact current numbers (price, minutes, budget, project/account/publication limits for each tier) always live on the Content Factory pricing page \u2014 the numbers can change, so they are deliberately not repeated here. How much of your monthly quota you have already used (minutes, money, projects, accounts, publications) is in the \u201cMy limits\u201d section on the left, with a progress bar for each item. Autopilot requires an active paid tier \u2014 without one, if the subscription ended or was cancelled, autopilot pauses itself with a clear reason; building clips by hand is still possible (within free access, or until the limit is reached).

Project settings have a “Monthly project budget, kr” field. When the project's spending for the calendar month (voiceover, avatar, images — everything visible in “My finances”) reaches this amount, the autopilot stops creating new clips and a manual launch shows a limit message. Empty — no limit. The budget resets at the start of a new month; you can raise it in project settings at any time. In addition the administrator can set a general monthly spending limit per user and turn on an emergency pause: while paused, the autopilot, scheduled publications and launching new videos are temporarily stopped (renders already running are finished). Alerts: if a project's autopilot is paused (3 clips in a row failed), a clip failed to build or the budget is exhausted — the administrator (and you, if Telegram is linked) gets a message with the reason. Identical repeat messages come no more often than once in a few hours.

A finished video file is stored for 30 days. The date is shown on the video page: “The file is stored until …”. Three days before deletion you get a notification in the bell. Download the videos you want to keep. Nothing is deleted without that notification. What is deleted: only the video file itself. The script, voiceover, thumbnail, settings and statistics remain, so you can rebuild the video with the “Rebuild” button on its page. Rebuilding renders the video again and uses minutes and balance like a new generation. What is kept as long as needed: • videos waiting to be published in the Planner; • videos in the project's “Ready to publish” queue (if “Publish ready videos first” is on); • videos from the “Examples” section. Published videos stay on YouTube, TikTok and Telegram — deleting our copy of the file does not affect them.